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Vårt kurstilbud er listet under. Vi kan i tillegg sette opp bedriftsinterne kurs for deg. Disse kan arrangeres i våre hyggelige kurslokaler eller hos deg dersom det passer bedre.
Hvis kurset du ønsker deg ikke står oppført med dato så kan du ta kontakt med oss på tlf. 23205100, eller sende en mail til info@syscomworld.com.
ITIL Foundation kurs
ITIL Ekspert kurs
Produktkurs
Forvirret i ITIL-jungelen? Se oversikt over sertifiseringer her
ITIL Manager Bridge
ITIL Manager Bridge kurset er for deg som allerede er ITIL Manager og som ønsker å oppgradere til ITIL Expert (v3). Kurset gjennomgår endringene fra ITIL Rammeverket v2 til v3.
Operational Support og Analysis (OSA)
Operational Support and Analysis Certificate (OSA) er en frittstående sertifisering , men også en del av “The ITIL Intermediate Service Capability stream” , som leder til tittelen ”ITIL® Expert in IT Service Management Certificate.”
Planning, Protection and Optimization (PPO)
The ITIL Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.
Release, Control and Validation (RCV)
ITIL® Intermediate Qualification: Release, Control and Validation (RCV) Certificate er en frittstående kvalifisering, men også en del av ITIL® Intermediate Capability løpet, og én av modulene som leder til ITIL® Expert in IT Service Management Certificate.
Service Offerings and Agreements (SOA)
The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.
Service Strategy (SS)
The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification, but is
also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert
in IT Service Management.
Service Design (SD)
The ITIL Intermediate Qualification: Service Design Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.
Service Transition (ST)
The ITIL Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.
Service Operations (SO)
The ITIL Intermediate Qualification: Service Operation Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.
Continual Service Improvement (CSI)
Continual Service Improvement Certificate is a free-standing
qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert
in IT Service Management Certificate.










